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Nassau County Police reported the incident, which happened on Thursday, April 6 when a Thomaston woman’s computer appeared to have contracted a virus at around 4:15 p.m.
The woman allegedly Googled “Apple Support” and called a number that the search provided.
She then spoke to an unknown man, police said, who identified himself as “Apple Support” and instructed her to download an app called AnyDesk.
AnyDesk allows a user to access another’s device remotely.
Then, the scammer allegedly instructed the victim to log into her Zelle and Venmo accounts. He had her send $4,000 to a second unidentified man.
A short time later, the woman grew suspicious and called 911, authorities said.
The investigation is ongoing.
The Nassau County Police Department is urging the community to be alert for potential scams and to remind vulnerable acquaintances about potential frauds.
Anyone with information about the Apple Support incident is asked to call Nassau County Crime Stoppers at 1-800-244-TIPS or call 911. All calls will remain anonymous.
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